Privacy Policy

Effective Date: 24-02-2025
Last Updated: 24-02-2025

Welcome to Passport to Memories. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit passporttomemories.com.au (the "Website"). By using our Website, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information We Collect

We collect personal data to power our site analytics and improve user experience. The types of information we collect include:

A. Information Collected Automatically

When you visit our Website, we automatically collect:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Your IP address

  • Details about how you interact with the site, including:

    • Clicks

    • Internal links followed

    • Pages visited

    • Scrolling behavior

    • Search terms used

    • Timestamps of interactions

This information helps us understand how visitors use the Website and improve our content and services.

B. Cookies and Tracking Technologies

This Website uses cookies and similar tracking technologies to provide a better user experience. Cookies are small files downloaded to your device when you visit the site.

  • Necessary Cookies: These allow Squarespace, our hosting provider, to securely serve this Website to you.

  • Analytics & Performance Cookies: These are used to analyze site traffic and visitor interactions. They are only enabled when you acknowledge our cookie banner.

For more information on cookies, visit Squarespace’s cookie policy

C. Information You Provide Directly

When you submit information via a webform, book an appointment, or interact with features on the Website, we collect the information you provide, which may include:

  • Name

  • Email address

  • Phone number (for bookings)

  • Website URL (if provided in comments)

  • Details related to your appointment or inquiry

We share this information with Squarespace, our service provider, to facilitate these features.

2. How We Use Your Information

We use the data collected to:

  • Improve the Website's performance and usability

  • Respond to inquiries and provide customer support

  • Analyze traffic and visitor behavior to enhance content

  • Process and manage bookings

  • Send marketing emails (if you have opted in)

You can unsubscribe from marketing emails at any time by clicking the link in the email footer.

3. How We Share Your Information

We may share your data with third parties for the purposes of providing services, analytics, and improving your experience.

  • Squarespace: Our Website is hosted by Squarespace, which collects data as necessary to operate and enhance its platform.

  • Google Fonts & Adobe Fonts: These services provide font rendering and may collect browser, network, and IP address data.

  • Social Media & Sharing Tools: If you use sharing buttons to share content to platforms such as [Insert Social Platforms], those third parties may collect your data.

We do not sell your personal data to third parties.

4. Comments and Likes

If you leave a comment on our blog:

  • Your name will be displayed publicly.

  • Your email address is optional and used only for replies.

  • If you provide a website URL, it may be linked to your comment.

If you like a post, we collect your IP address, browser, and device information to prevent duplicate likes during the same visit.

5. Affiliate Marketing Disclosure

This Website participates in affiliate marketing programs, which means that we may earn a commission if you click on certain links and make a purchase. Affiliate links are included throughout the Website, and if you purchase through these links, we may receive compensation at no extra cost to you.

In compliance with Australian Consumer Law (ACL) and the Australian Competition and Consumer Commission (ACCC) guidelines, we:

  • Clearly disclose affiliate relationships within posts or near affiliate links.

  • Only promote products and services we genuinely believe in.

  • Do not guarantee results or performance of any affiliate-linked product.

If you have any questions about affiliate relationships, feel free to contact us.

6. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we recommend reviewing their policies separately.

7. Data Protection & Security

We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. However, no online platform can guarantee 100% security.

If you believe your personal data has been compromised, please contact us.

8. Your Rights & Choices

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

  • Access and Correct Your Data: You can request access to personal data we hold about you.

  • Request Deletion: You can ask us to delete your data unless we are legally required to retain it.

  • Opt-Out of Marketing: You can unsubscribe from our emails at any time.

  • Withdraw Consent for Cookies: You can manage cookie preferences through your browser settings.

To exercise these rights, contact us

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

We encourage you to review this policy periodically. Continued use of our Website after changes means you accept the revised Privacy Policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us.